- Why are the prices so low?
Due to Agustin Leos’s long-term continuous losses, the company has decided to conduct a clearance sale at a loss. All rugs are being sold in limited quantities below cost, and will not be restocked after they are sold out.
- Where will the goods be shipped from?
All goods are shipped from our US warehouse.
- How long will it take to ship after I place my order?
Orders will be processed on the same day and will normally be shipped within 24 hours.
- How long will shipping take?
Standard shipping time within the US is approximately 2 business days. Actual time may be slightly delayed due to weather or logistics conditions.
- Can I return the goods?
Yes. We support a 30-day return policy.
- Can I return the goods after opening them?
Yes. If the goods have quality problems or are damaged during transportation, you can contact customer service to apply for a return even after opening.
- How long will it take for my refund to arrive?
After your refund is approved, it will usually be returned to your original payment account within 3 business days.
- Will there be automatic renewal or duplicate charges?
No. All items are sold on a one-time basis and do not involve any membership subscriptions or automatic renewal services.
- Will there be color differences in the carpet?
Due to different display devices and shooting light, there may be slight color differences in the product. Please refer to the actual product received.
- How to contact customer service?
You can contact us through the following methods:
Email: agustin.leos@modamorrow.shop
Phone: 2095956914
- Will clearance items be restocked?
No. As this is a clearance sale at a loss, some items are limited in quantity and will not be restocked once sold out.
- Which payment methods are supported?
We support multiple secure payment methods, including:
Visa, MasterCard, PayPal, American Express
- Can I cancel my order after placing it?
If your order has not yet shipped, you can contact customer service to request cancellation; if your order has already been shipped, you will need to request a return after receiving the goods.
- Why do some items show as out of stock?
Due to a large volume of orders during the clearance period and limited inventory, some popular items may sell out quickly. Thank you for your understanding.